Privacy Policy

Mississippi Justice Court Help is committed to protecting your privacy. This policy explains how we handle your information.

Information We Collect

Survey Responses (Temporary)

When you complete our guided journey survey, we temporarily store your responses to generate your personalized action plan. This information includes:

• Your selected county
• Type of legal issue
• Court date information (if applicable)
• Whether you have an attorney
• Your experience level with Justice Court

Important: This information is stored temporarily in your browser session and on our server for a maximum of 24 hours. After your action plan is generated and delivered, all survey responses are automatically deleted.

Email Addresses (Not Stored)

If you choose to email your action plan to yourself, we use your email address only to send that single email. We do not store your email address in our database. The email is sent immediately and the address is discarded.

Website Analytics (Anonymous)

We collect anonymous usage statistics to improve our website, including:

• Pages visited
• Time spent on pages
• Browser type and device information
• General geographic location (state/county level only)

This information is collected anonymously and cannot be used to identify you personally.

How We Use Your Information

We use the information we collect only for these purposes:

• Generate Your Action Plan: Survey responses are used to create personalized guidance
• Provide Relevant Resources: We filter legal information based on your situation
• Improve Our Website: Anonymous analytics help us make the site better
• Ensure Legal Compliance: We track content review status for quality assurance

Information We Do NOT Collect

We specifically do not collect or store:

• Your name
• Your address
• Your phone number
• Your email address (except for immediate delivery, then discarded)
• Social Security numbers
• Financial information
• Specific case details or evidence

Automatic Data Deletion

To protect your privacy, we automatically delete survey responses according to this schedule:

• Completed Surveys: Deleted 24 hours after action plan generation
• Abandoned Surveys: Deleted after 7 days if not completed
• Session Data: Cleared when you close your browser

Cookies and Session Storage

We use cookies and browser session storage for essential website functionality:

• Session Cookies: Remember your county selection during your visit
• Preference Cookies: Remember your filter selections on the blog
• Analytics Cookies: Anonymous usage tracking (can be disabled)

All cookies are cleared when you close your browser or after 24 hours, whichever comes first.

Third-Party Services

We do not share your information with third parties. Our website is self-hosted and does not use external tracking services, advertising networks, or data brokers.

Security Measures

We protect your information with industry-standard security measures:

• HTTPS encryption for all communications
• Secure server infrastructure
• Regular security audits
• Automatic data deletion
• No long-term data storage

Your Rights

You have the right to:

• Use our website without providing personal information
• Request deletion of any data we may have (though it's automatically deleted anyway)
• Opt out of analytics cookies
• Access our website anonymously

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If you are under 18, please use this website with parental guidance.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Mississippi Justice Court Help
Email: privacy@msjusticecourthelp.org
(We respond to privacy inquiries within 48 hours)